Below is the English version, with ΠΑΕ Νίκη Βόλου rendered as Niki Volou FC throughout. Pasted text
Privacy Policy
This Privacy Policy explains how the personal data of visitors and customers of the online store store.nikifc.gr is collected, used, retained and protected.
The online store concerns official merchandise of Niki Volou FC. The commercial operation of the online store, order management, the issuing of tax documents, shipments, exchanges, returns and customer service are carried out by the company:
ASPIRE GROUP Ε.Ε.
VAT No.: 802433583
Tax Office: VOLOS
Contact email: store@nikifc.gr
For the purposes of this Policy, ASPIRE GROUP Ε.Ε. acts as the data controller for personal data related to the operation of the online store, orders, payments, shipments, invoicing, customer service and communication with users.
Niki Volou FC remains the rightful owner of the team’s name, logo, emblem, colours and commercial identity, which are used in the online store within the framework of the relevant cooperation with ASPIRE GROUP Ε.Ε.
1. What data we collect
During the visit, browsing and use of the online store, the following data may be collected:
- full name
- shipping address
- billing address
- telephone number
- order details
- products purchased
- payment details, to the extent required for the completion of the transaction
- invoice details, such as company name, VAT number, Tax Office and business activity, if an invoice is requested
- user account details, if an account is created
- order history
- communication with customer service
- IP address and technical usage data of the website
- consents for newsletters, updates or marketing, if given
ASPIRE GROUP Ε.Ε. does not store full bank card details. Payments are made through cooperating payment service providers, in accordance with the terms and security systems of the respective providers.
2. Where the data is collected from
Personal data is collected directly from the user when they:
- visit the online store
- create an account
- place an order
- fill in shipping or billing details
- contact customer service
- request an exchange, return or withdrawal
- subscribe to a newsletter or promotional updates
- use contact forms
- accept cookies or similar technologies
Certain technical data may also be collected automatically while browsing the website, such as IP address, browser information, device information, pages visited and time of visit.
3. Purposes of processing
Personal data is used for the following purposes:
- receiving and fulfilling orders
- shipping products
- confirming order details
- communicating regarding the order
- issuing receipts or invoices
- managing exchanges, returns and withdrawals
- customer service
- managing the user account
- resolving technical issues
- protection against fraud or malicious use
- compliance with tax, accounting and legal obligations
- improving the operation and user experience of the online store
- sending informational or promotional messages, provided that the user has given the relevant consent
- statistical analysis of traffic, provided that the relevant consent exists
4. Legal basis for processing
The processing of personal data is carried out, as applicable, on the basis of:
Performance of a contract
Processing is necessary for the completion and fulfilment of the order, the shipment of products, communication with the customer and the management of exchanges or returns.
Compliance with legal obligations
ASPIRE GROUP Ε.Ε. is required to retain order, payment and tax document records in accordance with applicable tax, accounting and commercial legislation.
Legitimate interest
Processing may be necessary for the security of the online store, fraud prevention, customer service, technical support and the protection of the legitimate interests of ASPIRE GROUP Ε.Ε.
Consent
Processing for newsletters, promotional updates, marketing cookies, statistical cookies or advertising activities is carried out only if the user has given their consent, where such consent is required.
The user may withdraw their consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
5. Cookies and similar technologies
The online store uses cookies and similar technologies for its proper operation, cart retention, order completion, security, traffic analysis and, where consent exists, for marketing purposes.
Strictly necessary cookies are used for the operation of the online store and do not require prior consent.
Statistical, analytics and marketing cookies are used only if the user has given their consent through the relevant cookie mechanism of the website.
For more information, the user may refer to the separate Cookie Policy of the online store.
6. Transfer of data to third parties
Personal data may be transferred to third parties only where necessary for the operation of the online store and the fulfilment of the order.
Indicatively, data may be transferred to:
- courier companies
- payment providers
- banks or financial institutions, where required
- accountants or tax consultants
- website technical administrators
- website hosting providers
- email or newsletter providers, if used
- analytics or marketing platforms, provided that the relevant consent exists
- public, tax, judicial or police authorities, where there is a legal obligation or lawful request
Third-party partners receive only the data necessary for the provision of the respective service and are required to process it in accordance with applicable law.
ASPIRE GROUP Ε.Ε. does not sell customers’ or visitors’ personal data to third parties.
7. Data retention period
Data is retained only for as long as necessary for the purposes for which it was collected, and for as long as required by applicable law.
In particular:
- order and tax document data is retained for as long as required by tax and accounting legislation
- user account data is retained for as long as the account remains active or until its deletion is requested, provided that there is no legal obligation to retain it
- communication data is retained for as long as required for the management of the relevant request
- newsletter data is retained until consent is withdrawn or the user unsubscribes
- technical data and cookie data are retained according to the period defined in the Cookie Policy or in the settings of the respective tool
8. Data security
ASPIRE GROUP Ε.Ε. takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, disclosure or destruction.
The website uses security technologies, such as SSL encryption, where applicable, to protect the data entered during the use of the online store.
Despite security measures, no data transmission over the internet can be considered absolutely secure. ASPIRE GROUP Ε.Ε. makes every reasonable effort to protect users’ data.
9. Users’ rights
The user has, in accordance with applicable law, the following rights:
- right of access to their personal data
- right to rectify inaccurate or incomplete data
- right to erasure, where permitted by law
- right to restriction of processing
- right to object to processing
- right to data portability
- right to withdraw consent, where processing is based on consent
- right to submit a complaint to the competent supervisory authority
To exercise their rights, the user may contact ASPIRE GROUP Ε.Ε. at store@nikifc.gr.
ASPIRE GROUP Ε.Ε. makes every effort to respond to requests within three (3) business days from their receipt. In any case, requests relating to the exercise of personal data rights are reviewed and answered within the time limits provided by applicable law, depending on the nature and complexity of the request.
10. Newsletter and promotional updates
The user may, if they wish, subscribe to the newsletter or promotional updates of the online store.
The sending of informational or promotional messages is carried out only if the user has given their consent or where permitted by applicable law.
The user may stop receiving promotional messages at any time through the relevant unsubscribe link or by contacting store@nikifc.gr.
11. Minors’ data
The online store is intended for users who have the legal capacity to make purchases. ASPIRE GROUP Ε.Ε. does not seek to collect personal data of minors without the consent of a parent or guardian.
If it is found that data of a minor has been collected without the required consent, the parent or guardian may contact store@nikifc.gr for the handling of the request.
12. Links to third-party websites
The online store may include links to third-party websites, such as websites of partners, payment providers, social networks or other services.
ASPIRE GROUP Ε.Ε. is not responsible for the privacy practices, content or security of third-party websites. The user should read the privacy policies of the respective websites before using their services.
13. Competent supervisory authority
If the user believes that their rights regarding the protection of personal data are being violated, they have the right to submit a complaint to the competent supervisory authority.
In Greece, the competent supervisory authority is:
Hellenic Data Protection Authority
Website: www.dpa.gr
14. Amendments to the Policy
ASPIRE GROUP Ε.Ε. may amend this Privacy Policy whenever deemed necessary, especially due to changes in the operation of the online store, the services used or applicable law.
The current version of the Policy will be available on the store.nikifc.gr website.
Last updated: 24/08/2026